CEK does its best to provide you the best quality.
Yet it possible that a product contains a manufacturing defect can.
CEK gives 6 months guarantee on the products it supplies (user) - articles.
The guarantee starts from the invoice date.
To learn, we take the items defective return. According to the law, we will repair the article, in whole or in part. The warranty is given only to manufacturing defects (such as loose seams or stitching, broken elastic etc.)
To be eligible for the warranty we need: The article, a copy of your proof of purchase and in the case of clothing (size) label which is located in the clothing along with a completed complaint form.
What is a manufacturing defect?
This is a defective product which is NOT caused by:
Improper use (eg labels cut from the pack)
Normal wear (for example: Peeling and losing luster of the fabric)
No or poor maintenance (eg: Do not wash sportswear after each use)
Go through color (for example, when combining light and dark fabrics in a suit or combined with a bottom)
Blurring the color of the fabric, losing the luster of the fabric and losses of the film of the substance are normal characteristics of (sheet) materials. This is therefore no assurance at.
Wear of leather products are dependent on many factors (including weight of the carrier and amount of use). The thinning of leather products is also subject to normal wear and are not covered under warranty.
Used clothing that is not washed, we should not be processed. You are then responsible for the postage to receive the return dress.
Returned items not covered by the guarantee can be provided free of charge after notice picked up at our warehouse. We can also send the articles to you underpayment of us applying postage.
Turn Clothes can be made of various fragile materials.
Therefore, check our website for the different material properties and their expected lifetime. This will avoid disappointment.
Follow the maintenance and user guidelines for your gymnastic clothing, materials and resources as stated on our website always.
If you are unsure whether your complaint is under warranty please first send a photo and a description of the item and the defect by e-mail.
You send your return shipment with sufficient postage return or hand it off to our warehouse with all necessary information. Remember to write down your address and e-mail. You will receive within 2 weeks of receiving the status of your return by e-mail. Please note that during general holiday periods, this period may be longer.
Ter Steeghe Ring 115
3331 LX Zwijndrecht
By agreeing to our terms and conditions or pay your purchase in a remote location or in our showroom gives you to be familiar with our warranty conditions, material properties, care instructions and other guidelines for the use of gymnastic equipment and tools.