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Shipping & Returns

Right of withdrawal

Your right of withdrawal from 01.01.2017

You have the right to revoke this contract within a period of fourteen days without giving reasons.

The period of revocation shall be fourteen days from the day on which you or a third party you designate, who is not the carrier, have taken possession of the product. To exercise your right of revocation, you must notify us CEK Gymnastics, Ter Steeghering 115 , 3331 LX Zwijndrecht Netherlands, E-mail: info@cek-gymnastics.com. To inform us about your decision to revoke this contract by means of a clear statement (eg a letter or e-mail sent by mail). You can use the revocation form, but this is not required.

In order to keep the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period. 

Consequences of revocation

If you revoke this Agreement, we will pay you all the payments that we have received from you, including the cost of delivery (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the most favorable standard delivery offered by us ) Within a period of fourteen days from the date on which the notice of revocation of this contract has been received by us. For such repayment, we will use the same means of payment that you have used in the original transaction, unless you have expressly agreed otherwise; In no case will you be charged for these repayment fees. We may refuse the refund until we have recovered the goods or until you have demonstrated that you have returned the goods, whichever is earlier.

You must send the goods back to CEK Gymnastics, Ter Steeghe Ring 115, 3331 LX Zwijndrecht immediately and in any case no later than fourteen days from the date on which you inform us of the revocation of this contract. The deadline is respected if you send the goods before the end of the deadline of 14 days. They bear the direct costs of returning the goods.

They shall only be liable for any loss in value of the goods if this loss in value is attributable to a handling which is not necessary for the purpose of checking the quality, characteristics and functioning of the goods.

Exclusion of the right of revocation:

The right of revocation does not apply to contracts for the delivery of goods which are not prefabricated and whose production is subject to an individual selection or provision by the consumer or which are clearly tailored to the personal needs of the consumer.

Test the goods just as you should test in a store!

The following is important for fast and correct processing of the return:

¥ always together with the filled return form with the return

¥ Send your return exclusively to CEK Zwijndrecht, Ter Steeghe Ring 115 3331 LX Zwijndrecht, The Netherlands

Did you get something false?

Please report the wrong goods within 24 hours. Send an email with a picture of the wrong goods, packing or shipping box to info@cek-gymnastics.com.

Exchange

For exchange of the goods, make a new order and please write the new order number on the return form.

Download the return form

Returning team orders

For teams are sizers available for a small fee, teams also receive a discount from 10 items the same no matter the size. For these reasons, there is a return rate (Re-stockingsfee) of 20% to sending back more than one article of the group order. 

Shipping (costs)

You pay us shipping costs depending on the country where your order to be sent, and in some countries, depending on the number of articles.

Netherlands:
The shipment cost from € 3,95.

Belgium: The shipment cost from € 6.95.

Germany: The shipment cost from € 8.95.

Austria: The shipment cost afrom € 16,95.

Portugal: The shipment cost from € 16,95.

Spain: The shipment cost from € 16,95.

Turkey: The shipment cost from € 25,00.

We deliver your order as much as possible in one delivery. If this is not possible within the stated delivery time we will sent two shipments. If you order products with different delivery times please be aware with the longest delivery time.

Do you wish to receive your order in two parts before? Please contact us via info@cek-gymnastics.com. You then pay an additional contribution to the shipping costs.

Once your order shipment ready made, you will receive an e-mail message over here. Once your order with us is collected and processed by the shipping company, you will receive a track and trace message via e-mail.

Pick-up

You can also choose to pick up your order in  our showroom in Zwijndrecht (Netherlands). You then pay no delivery charges.